Entrepreneurs, lovers of wine, whiskey & coffee, Peaky Blinder's addicts & dog lovers! Dog Box SA is our 'Cup of Heaven' project.
Starting in 2017, we found ourselves needing higher quality pet products for our now ever Greying Pittie - Dopey. Lamenting at the thought of pursuing our general 'human' love for animals, slowly we'd started to play with fabrics, threads, sewing machines, patterns and the whole kennel, and eventually hit what we deemed as 'ok' enough - not yet perfect but getting there, & sure 'the Dopey Do!' would love it!
It started out flimsy & all over the show but tons of 'training' took place & thus Henlyn Pets® & Dog Box SA® were birthed.
Having had many others ask for our products in the beginning, we now employ a sewing team of 6, a dispatch staff of 3, a marketing outfit of 2 & our lovely, awesome & friendly front of house superstar. Having kept up with ever changing trends & our general love for animals, we're able to offer our family proudly made South African products of the highest quality at the most affordable prices |
Delivering maximum value to you - our family and never SACRIFICING on quality, so far we've managed to do just that, with easy to move, clean & dry products that are now also readily available in certain retailers.
Thank you for your support. To your fur kids!
Charles, Dopey & the Dog Box SA Team.
Family Creating a community across South Africa & the world connected by durability, design and quality. We are a family of like-minded individuals working to bring our respective visions to life.
Progression Our products exist at the intersection of functionality and durability. To remain at the forefront of both, we need to be fearlessly progressive and consistently future-conscious. Dog Box SA is the future of the best dog products online both in South Africa & internationally. Any competitor products or competitors in their direct capacity are either generics, exact replicas, fakes or aren't produced under the Dog Box SA production roof in any way, shape or form, we can't guarantee the quality of the dog products you receive outside of our store & you probably should not buy them.
Vision In everything we do, we aim to create & host the best, most functional products for your dog, available on the market! We are here to bring ideas to life. There is no idea too big, or too small.
Dog Box SA takes pride in the absolute best dog products available online in terms of functionality, durability and quality! The Dog Box SA mission is simple - design, manufacture & host the most innovative and user friendly dog accessories available anywhere! Compare the quality & longevity to any of our competitor's and we know you will see the difference!
We are a South African based company with our main office & distribution centre based in Germiston, Johannesburg. While we do offer our products worldwide, all shipping and customer support is done from our offices in sunny South Africa.
We also take pride in our high level of customer service and support. We strive to provide all of our customers with the personalised service they deserve. We have friendly, SA based, representatives available 6-days a week via Email or WhatsApp to answer any question you may have. We want to provide our customers with a fast, friendly, secure & familiar shopping experience.
All of our products come with a 30-day 100% money back/ exchange return policy and a full manufacturer's warranty. We want all of our customers to be absolutely satisfied with their pup's new treats. We allow customers to arrange returns & exchanges on our products within 14-days from the date of receiving their Dog Box goodies. This allows our customers to place their order with confidence. Let's not forget every new product we sell comes backed with our full manufacturer's warranty covering any manufacturer defects we may have missed out on. Our family members can purchase products from us without sacrificing a thing!
If you do happen to purchase a replica, fake or any generic item that bares any resemblance to one of ours & aren't happy with what you receive because the quality, shipping or customer service that you expected wasn't in place as promised, be sure to let us know & we'll gladly make a plan to accommodate you.